Dr. Darren Tan founded MORE Solutions in response to challenges he experienced firsthand while managing complex industrial facilities and large-scale built environments.
 
With a background in Mechanical Engineering, Darren developed a strong technical foundation in building systems, HVAC, energy management, equipment reliability and industrial operations. Over more than 20 years, he has combined this engineering knowledge with practical experience in facilities management, smart-building transformation and business leadership.

Before founding MORE Solutions, Darren served as Associate Director of Facilities at Marina Bay Sands, where he led complex facilities operations, reliability improvement, energy management and building-system transformation. His experience spans more than 8,000 maintainable assets, major OPEX and CAPEX portfolios, reliability-centred maintenance, condition-based strategies, energy optimisation and enterprise-scale building management systems.
 
This combination of mechanical engineering expertise, industrial-process experience and deep built-environment domain knowledge allows Darren to understand how individual assets operate, how building systems interact and how technical performance affects operations, customer experience, cost and business outcomes.

Throughout his career, Darren observed that many operational problems were not caused by a complete lack of technology, data or effort.

Instead, they often resulted from disconnected systems, fragmented responsibilities, inconsistent processes, gaps in knowledge and competency, and the absence of a structured way to turn operational insights into action.

THE CHALLENGES EXPERIENCED FIRSTHAND

These challenges become significantly more pronounced when he was managing large-scale, operationally critical infrastructure.

The sheer volume of assets, interconnected building systems and operational dependencies creates a level of complexity that cannot be managed effectively through fragmented processes, individual experience or reactive maintenance alone
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In these environments, facilities teams must simultaneously manage:
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• Thousands of assets with different conditions, criticalities and failure risks

• Complex operations that must remain reliable around the clock

• Interdependencies where the failure of one system can affect multiple operations

• Elevated customer expectations for comfort, safety, service quality and uninterrupted experiences

• Strict statutory, environmental, safety and industry-specific regulatory requirements

• Rising energy prices and increasing pressure to reduce carbon emissions

• Ageing equipment and infrastructure requiring careful lifecycle planning

• High BMS ownership, maintenance, integration and upgrade costs

• Building systems that remain underutilised despite significant investment

• Fragmented data across BMS, maintenance systems, energy meters, contractor reports and spreadsheets

• Large volumes of alarms and operational information without sufficient prioritisation or root-cause analysis

• Maintenance programmes driven by fixed schedules rather than asset condition and operational risk

• Recurring faults being rectified repeatedly without addressing their underlying causes

• Shortages of skilled labour and experienced facilities professionals

• Gaps in knowledge, technical competency and systematic troubleshooting capability

• Loss of institutional knowledge when experienced employees or contractors leave

• Dependence on external vendors for specialist knowledge and decision-making

• Gaps between management strategy and frontline execution

• Pressure to improve performance while controlling operating expenditure

At this scale, relying on additional manpower alone is neither sustainable nor always possible.

Organisations need open and accessible data to understand what is happening, analytics to identify what matters, structured strategies to define what should be done and competent teams to execute the required actions consistently.

Data provides visibility. Insights reveal opportunities. But disciplined execution creates results.
This is the operating gap that MORE Solutions was established to address.
 
FROM ENGINEERING KNOWLEDGE TO OPERATIONAL PERFORMANCE
 
Darren believes successful transformation requires more than dashboards, analytics or technology.
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It requires deep domain knowledge to determine whether the information is technically valid, operationally relevant and actionable.
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His mechanical engineering and facilities background enables him to examine building performance from multiple perspectives:
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• How equipment and systems are designed to operate

• How they behave under actual operating conditions

• How different systems interact with one another

• Why recurring failures and inefficiencies occur

• Whether available data accurately represents physical performance

• How technical issues affect reliability, energy, cost and customer experience

• What actions are practical for facilities teams to implement

• How improvements can be measured and sustained

Drawing from his industrial-process background, Darren believes that significant improvement can be achieved by applying process discipline, standardisation, reliability engineering, systematic problem-solving and continuous improvement across the built environment.
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THE ROLE OF OPEN-PROTOCOL PLATFORMS
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Darren believes open-protocol platforms are fundamental to data-centric operations.
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They allow building owners to connect systems from different manufacturers, retain control of their operational data and develop new capabilities without being constrained by a single vendor.
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However, an open platform and accessible data are only the foundation. Technology cannot independently determine the operational meaning of every data point or ensure that an insight is acted upon.
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Its full value is realized when open data is combined with engineering knowledge, operational experience, structured strategies and disciplined execution.
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THE M.O.R.E.® FRAMEWORK
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These experiences led Darren to develop the M.O.R.E.® Framework—a structured approach to transforming facilities management into a performance-driven operating system.

Darren’s vision is to expand the adoption of the M.O.R.E.® Framework across the built environment—combining mechanical engineering fundamentals, deep domain knowledge, open-protocol platforms and data-centric operations with structured execution.
 
Through MORE Solutions, he aims to help building owners, operators and service providers turn operational data into meaningful insights, insights into action and action into measurable performance.

FOUNDER PERSPECTIVE:

“Data tells us what is happening, but domain knowledge helps us understand why it is happening and what should be done. My vision for MORE Solutions is to combine engineering fundamentals, open and accessible data, operational experience and disciplined execution to achieve more reliable, efficient and sustainable building performance.”

Dr. Darren Tan,

Founder & Principal Advisor
MORE Solutions Pte. Ltd.